Inground Pool Kit Free Shipping Information

All deliveries are curbside for customer unloading. Propools' responsibility with respect to shipments made by common carrier ends with the issues of the bill of lading. Any damages or shortages should be noted on the receiving freight bill and filed with the delivering carrier by the homeowner. Inspect all cartons and note any possible damage on the freight bill prior to signing for receipt of the products. Then we can give priority to and act on your behalf with the freight company should there be damages.

All pre-kitted inground pools ship for a flat rate only to the shaded states shown below. All other shipments will incur a freight charge of approximately $275.00. Any deliveries of pre-kitted inground pools outside of the shaded states will be quoted with a firm delivery price.

Shipping & Deliveries

All deliveries are curbside and someone should be there to inspect and receive the delivery.

Inspect all product shipments and report any damages or shortages.

Inspect all items and cartons and note any damage or possible concealed damage on the freight bill prior to signing for receipt of or receiving the products. This will allow you the chance to refuse the item(s) if damaged or defective. Should you not have time to inspect; please sign the receipt as 'uninspected'' instead of your signature. By applying your signature, you are signing a document stating that you have inspected the item(s) and it (they) are in good condition. In this case, the claim must be filed by you with the freight company as we will have no recourse once an item(s) is/are signed for.
Should product shipment damage(s) be noted on the freight bill, be certain the delivery driver signs the same receipt you do and you retain a copy of the signed documentation for your records.
Propools.com's responsibility with respect to shipments made by common carrier ends with the issues of the bill of lading.

All shipments are scheduled for residential delivery. Shipments which arrive by common carrier are to be unloaded by the receiver. (Concerning Pool Shipments: It is possible to remove any banding or securing measures from the shipment and unload the components one at a time.)

WE RECOMMEND NOT SCHEDULING any installation or assembly of the purchased product until the shipment has been inspected and/or the order fully and completely received in good condition.

An order which is picked up by the purchaser and/or agent of the purchaser; such shall receive the product as being received in new condition and any possible transit damage, freight charges, port charges, vat charters, duty, etc. is the sole responsibility of the purchaser.

Any/All returns or refunds of products/goods purchased from propools.com are subject to a possible deduction of the estimated shipping amount which had been adjusted into said product at the time of the sale.

Inground pool shipments should arrive at your location as similarily depicted in the photograph below.